Examply Prep

Support

Refund policy

Last updated: June 2026

7-day money-back guarantee

We stand behind the Examply Prep NCLEX-RN® Complete Prep Kit 2026–2029. If you're not satisfied with your purchase, you may request a full refund within 7 days of your original purchase date.

Eligibility

  • Your request is submitted within 7 calendar days of purchase
  • The purchase was made directly through our official checkout ($29.90 one-time payment)
  • You provide the email address used at checkout so we can verify your order

How to request a refund

Email support@examplyprep.com with the subject line "Refund request" and include:

  • The email address used at checkout
  • Your purchase date (if known)
  • A brief reason for the request (optional but helpful)

You can also reach us through our contact page.

Processing time

Approved refunds are processed within 5–10 business days. The refund is returned to your original payment method. Your bank or card issuer may take additional time to post the credit to your account.

Digital product notice

This is a digital product delivered instantly after purchase. Once a refund is approved, your access to download links may be revoked. Please delete any copies of the materials you no longer wish to keep.

Non-refundable situations

  • Requests submitted after the 7-day window
  • Purchases made through unauthorized resellers or third-party marketplaces
  • Repeated refund requests associated with abuse of this policy

Questions

If you have questions about this policy or need help before requesting a refund, contact us at support@examplyprep.com.